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STREAMLINE PAYMENTS IS HERE TO HELP YOUR BUSINESS RUN SMOOTHLY
Thank you for choosing Streamline Payments. We’re here to provide you everything you need to safely & securely process payments. Expand the links below for valuable information and downloads regarding credit card terminal quick reference guides, supplies, PCI compliance and more.
24/7 HELP DESK NUMBERS
- If your merchant number starts with “498”, call 800-542-1894 (North)
- If your merchant number starts with “531”, call 800-228-0210 (Omaha)
- Call 800-654-9256
- If your merchant number starts with a “498”, call 844-864-5450 (North)
- If your merchant number starts with a “531”, call 844-864-5449 (Omaha)
- Call 800-726-2629
Terminal Quick Reference Guides
For terminal paper, ink, or other point of sale supplies:
Order by phone, pay by credit card.
Orders for supplies can also be placed by calling the Supply Desk number: (877) 330-3385, option 1
The following information will be needed:
Membership ID: StreamlinePayment
Membership Password: Streamline1
Visit www.discoversignage.com for free signage and supplies.
PCI DSS Requirements
All card processing merchants, regardless of their processing provider, are required to maintain compliance with the Payment Card Industry Data Security Standards (PCI DSS). The PCI DSS details security requirements for members, merchants and service providers that store, process or transmit cardholder data. This means that the processes and applications by which your business processes and handles credit and debit card data must abide by the standards set forth by the PCI Security Standards Council. Visit www.pcisecuritystandards.org for more information. These standards were established by the major credit card associations. To demonstrate compliance with the PCI DSS, merchants are required to submit an attestation of compliance annually.
It is YOUR responsibility, as a merchant accepting credit and debit card payments, to safeguard customer card data by becoming PCI compliant. In order to comply with the card brands and avoid potentially stiff fines, Streamline Payments encourages all merchants meet PCI DSS requirements as soon as possible. For more information about your PCI compliance, visit www.controlscan.com/streamlinepayments or call 800-370-9180.
Streamline Payments has partnered with ControlScan to assist you in understanding and meeting the requirements needed to validate and maintain PCI compliance. ControlScan’s PCI 1-2-3 Compliance Program is an easy-to-use solution that provides detailed support and easy access to:
- ControlScan’s PCI 1-2-3 Self-Assessment Questionnaire
- ControlScan’s PCI 1-2-3 Policy Builder
- ControlScan’s PCI 1-2-3 Security Awareness Training
- ControlScan’s PCI 1-2-3 Scanning (if applicable)
ControlScan is an Approved Scanning Vendor (ASV) by the Payment Card Industry and a leading provider of PCI security solutions. ControlScan makes it easy to understand the requirements needed to validate and maintain PCI compliance. A fee of $8.95 will be assessed for this program on your merchant statement.
Soon after your account is approved, you will receive an email directly from ControlScan on our behalf that will include your credentials to access the online portal and begin the process of compliance certification.
For support, please call ControlScan at 800-370-9180 or visit www.controlscan.com/streamlinepayments.
WHAT IS PCI DSS COMPLIANCE?
WHAT IS STREAMLINE PAYMENT’S PCI PROGRAM?
HOW DO I FIND OUT IF MY BUSINESS IS COMPLIANT?
WHAT IS THE SELF-ASSESSMENT QUESTIONNAIRE?
WHY IS IT IMPORTANT FOR MERCHANTS TO BECOME COMPLIANT?
PCI compliance is a key factor in the industry’s attempt to stop data security breaches. Non-compliant merchants that experience security breaches are subject to:
- Mandatory forensic audit (even if breach is only suspected)
- Victim notification, card reissuance and chargeback costs
- Data loss and operations disruption
- Damage to reputation and brand
- Possible business closure
Fines for non-compliant merchants that experience a breach can be as high as $500,000 per occurrence. The future of your business may depend on compliance.
I AM A VERY SMALL MERCHANT WITH FEWER THAN 20,000 TRANSACTIONS ANNUALLY. DO I NEED TO BE COMPLIANT?
Yes. All merchants, at all levels of size are now required to be PCI Compliant. At a recent industry summit, experts reported that hackers are now targeting small and mid size businesses, believing that they are easier targets. In fact, industry reports say that approximately 85 percent of security breaches occur in small businesses. While ever merchant may not need to follow every requirement, all merchants must determine what their requirements are and take steps to ensure their businesses are compliant.
I DON’T STORE MAGNETIC STRIP DATA. DO I STILL NEED TO BE COMPLIANT?
WHAT IS A NETWORK SECURITY SCAN, AND DO I NEED ONE?
The quarterly network security scan is part of the PCI compliance requirements for merchants that electronically store cardholder data after authorization, or for those who have any processing systems with internet connectivity. If this is true for your business – this will be determined when you take the Self-Assessment Questionnaire at www.controlscan.com/streamlinepayments – you’ll need to have a passing scan through ControlScan once per quarter (approximately every 90 days). This scan will include your web, mail, application and domain name servers, as well as any virtual hosts or filtering devices. The scan will look for any security vulnerabilities in these areas, and ControlScan will provide you with guidance on how to make the necessary changes. You don’t need any additional software for the scan, but you will need to set your IPS to not block the scan.